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Cumulus picked by another VDC Program


A multi-state Veteran Directed Care program straddling Montana, Idaho and eastern Washington has chosen Cumulus to streamline processes and optimize outcomes for the veterans being served. Area VI Agency on Aging, aka Western Montana Aging Services, manages successful Veteran Directed Care (VDC) programs for Veterans Affairs (VA) Medical Centers in both Ft. Harrison, MT and Spokane, WA.

Cumulus will be utilized to manage VDC processes, which are initiated with a referral from a VA Medical Center. Cumulus will streamline critical aspects of the VDC service model, including eliminating emails and spreadsheets, in order to facilitate assignments to care coordinators for their resulting home visits, assessments, care plans and budget planning. In addition, Cumulus will assist staff with enrollment and general ongoing veteran support. Monthly, quarterly and annual reporting will be facilitated through Cumulus, as will oversight, monitoring and measures.

The VDC program provides VA-approved veterans with opportunities to self-direct their Long-Term Services and Supports (LTSS) and continue living independently at home. With support from Options Consultants, eligible veterans manage their own flexible budgets, decide what mix of goods and services best meet their needs, and hire and supervise their own workers.

"The VDC program provides an essential service for our region’s veterans and is an important part of our service offerings. Serving our veterans has required our teams to manage their busy caseloads through manual and duplicative work. Cumulus will help us streamline workflows, reduce redundancy and improve outcomes for the veterans we serve."

–Lori Thibodeau-Seay, Western Montana Aging Services Executive Director

Western Montana Aging Services plans, provides, and contracts for services to older Americans, persons with disabilities and veterans within the planning and service area including the Counties of Lake, Lincoln, Mineral, Sanders, and the Flathead Reservation.

"The Cumulus team is excited to welcome Western Montana Aging Services to the growing VDC Cumulus users’ group. The importance of the VDC program to helping our veterans thrive in home-based settings can’t be overstated. Cumulus is proud to help this program and veterans succeed. "

–Tom Laba, Cumulus president

Cumulus is the flexible, easy-to-use, and secure hub that helps healthcare and social care partners connect for intakes, assessments, collaboration and closed-loop referrals.

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