Community Care Hubs (CCHs) centralize and scale the administrative and operational infrastructure needed to deliver high-quality home and community-based services across a network of partners, including AAAs, CILs, and others.
Cumulus gives CCHs a single, intuitive platform to manage multiple complex payer relationships, streamline collaboration with partners, and improve performance across the board—while cutting real-world timelines by 40% or more.
- Managing multiple payer contracts with distinct workflows, reimbursement models, and reporting requirements
- Coordinating activities and data across a diverse partner/provider network
- Tracking and reporting on performance, quality, and compliance
- Reducing reliance on emails, spreadsheets, and disconnected systems
- Meeting accessibility and language access requirements
- Offering modern interoperability to third parties, regardless of their systems
- One platform to manage all payers, partners, and providers
- Dashboards for executives, supervisors, frontline workers, and partners—tailored views of the data that matters most
- Do more with less using automated workflows that reduce manual tasks and speed up service delivery
- Highly interoperable with third-party systems for referrals, billing, and reporting
- Fully ADA/Section 508 compliant, with auto-translated forms in 20+ languages
- E-signatures, document uploads, and care team collaboration built in
- Device-agnostic—use it on any phone, tablet, or computer, with nothing to install
- Fast implementation, low IT burden, and exceptional ROI
Cumulus supports Community Care Hubs in delivering coordinated, high-quality care by enabling:
- Streamlined intake and triage of referrals
- Assignment of tasks and services to appropriate staff and partners
- Conducting home visits and phone contacts
- Monitoring performance
- Performing medication reconciliation and review
- Online client assessments and care plan development (including NCQA adherence)
- Real-time collaboration and updates across the care team
- Outcome tracking and follow-up management
- Secure document handling with full audit trail
- Billing and reconciliation workflows across multiple payers
Cumulus dashboards provide powerful, real-time visibility across programs, enabling everyone from frontline case workers to executive leadership to stay informed and act quickly.
Dashboards direct your team's attention to what matters most, with real-time updates on due and overdue activities, caseload summaries, and progress toward goals.
Management dashboards provide a high-level overview of performance, compliance, and billing metrics, enabling leaders to make informed decisions and drive improvements.
Executive dashboards provide a comprehensive view of all programs, partners, and performance metrics, enabling leaders to monitor progress and make data-driven decisions.
Cumulus makes medication reconciliation post-discharge (MRP) faster, safer, and easier—for both clinicians and non-clinicians.
Case workers can record a member’s medications during a home visit or phone call, and RNs can later review and confirm the list. Our system supports these real-world workflows and ensures safety and accuracy throughout.
- Autocomplete for medication name, dose, frequency, and route
Reduce errors and make it easy for non-clinical staff to record medications efficiently - Automatic drug interaction detection
Highlight risks instantly and keep members informed - Team-based workflow support
Seamlessly assign and track medication-related tasks across staff roles - Clinician-friendly design
Structured and intuitive for confident review in the field or from the office
Live drug interaction checker
Autofill for medication name, strength, form, route, dose, and frequency
- Faster time-to-value
- Lightning-fast implementation
- Reduced IT and administrative overhead
- Improved oversight, collaboration, and outcomes
- Measurable ROI for CCHs and their funders
- Achieve more with less- reduce burden on staff and partners
“As a large Community Care Hub, we manage programs for multiple payers across a broad range of services. We began using Cumulus for transitions of care work and are aggressively expanding to include Veteran-Directed Care and care coordination, including medication management in home- and community-based settings. Cumulus’ interoperability features are core to our strategies.”
–Kathy Vesley, President and CEO VAAACares
Forward-thinking CCHs across the country are using Cumulus to modernize social care coordination, manage compliance, and serve their communities more effectively.
Let’s talk. Discover how Cumulus can help you simplify operations, scale your impact, and deliver better outcomes.