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NCOA chooses Cumulus to manage SCSEP


Cumulus is proud to announce that the National Council on Aging (NCOA) has chosen the Cumulus platform to manage its Senior Community Service Employment Program (SCSEP). NCOA is one of 18 national grantees for the U.S. Department of Labor (DoL) program that trains and supports older adults who are looking to reenter the workforce.

Cumulus will be used by NCOA, its regional offices, grantees, and participants to optimize SCSEP processes. Cumulus workflows will facilitate many program activities, including recruitment and enrollment, assessments, individual employment plans, referrals to community resources, applications, and timesheet reporting.

Created in 1965, SCSEP is the nation's oldest program to help low-income, unemployed people age 55+ find work. SCSEP matches eligible older adults with part-time training assignments for nonprofit organizations. Participants build skills and self-confidence, while earning a modest income. For most, their SCSEP experience leads to permanent employment.

As the national leader in improving the lives of older adults through health and financial security programs, NCOA administers SCSEP through a national network of grantees. NCOA manages 23 SCSEP offices throughout the U.S. and Puerto Rico.

“Through SCSEP, NCOA empowers older adults to stay economically secure, which leads to better health and quality of life. To operate the program effectively, we need a modern technology solution that provides end-to-end management, and Cumulus offers that solution.”

Josh Hodges, NCOA's Chief Customer Officer

NCOA currently uses Cumulus to manage its vaccine uptake initiative from the U.S. Administration for Community Living (ACL), which launched in early 2023. NCOA's network of community-based grantees uses Cumulus to record, monitor, and report on vaccine clinics and vaccinations, service delivery, education/outreach activities, and supportive services.

“The growing Cumulus team is thrilled to be picked by NCOA to help optimize the important SCSEP initiative. It's especially gratifying to be selected by a current customer happy with our work on other programs. We are excited to partner with NCOA to create a cutting-edge solution for the SCSEP program.”

–Tom Laba, Cumulus President

The Cumulus platform is architected within the Azure Healthcare Cloud, offering HIPAA-level security, scalability, flexibility, and native interoperability. Benefits to be leveraged for SCSEP include easily configured and maintained rules-based workflows, task assignment and tracking, monitoring and oversight, outcome measurement and scalability – all within a secure, scalable environment. Reports and dashboards will support NCOA with monitoring grantee progress and performance. They will also support sub-grantees with oversight and monitoring of their activities, along with aggregated reporting to assist them with providing required data to NCOA.

About NCOA

The National Council on Aging (NCOA) is the national voice for every person's right to age well. We believe that how we age should not be determined by gender, color, sexuality, income, or ZIP code. Working with thousands of national and local partners, we provide resources, tools, best practices, and advocacy to ensure every person can age with health and financial security. Founded in 1950, we are the oldest national organization focused on older adults.

About Cumulus

Cumulus is the flexible collaboration hub that enables organizations, partners, and provider networks to securely share information, automate workflows among teams, assess clients, streamline social care referrals, and improve outcomes for the people they serve - even when organizations are using different IT systems. Inspired at its inception through work with Aging Ahead, Missouri's largest Area Agency on Aging, Cumulus enables collaborations like multidisciplinary teams, grant initiatives, Community Care Hubs, ADRCs, elder justice collaboratives, and emergency response coordination. The intuitively flexible Cumulus approach makes it easy for partners to participate – by using the hub directly or through interoperability with the Cumulus HL7 FHIR® interface. Please contact us to learn more.

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