The Southern Mississippi Planning and Development District (SMPDD), a leading Veteran Directed Care (VDC) super hub, has selected Cumulus to manage and scale its rapidly growing operations spanning sixteen VA Medical Centers in seven states.
The Veteran Directed Care (VDC) program provides VA-approved veterans with opportunities to self-direct their Long-Term Services and Supports (LTSS) and continue living independently at home while conserving VA resources when compared to institutional care. With support from Options Consultants, eligible veterans manage their own flexible budgets, decide what mix of goods and services best meet their needs, and hire and supervise their own workers. This program also reduces the burden on veterans’ caregivers.
Cumulus helps VDC super hubs tackle the complexities of managing multi-state operations, overseeing spokes and working with multiple Veterans Affairs Medical Centers (VAMCs) and meeting demanding VA reporting requirements. By eliminating emails and spreadsheets, Cumulus centralizes veteran records, streamlines assignments to care coordinators, and supports home visits, assessments, and care and budget planning. Program managers benefit from custom dashboards for real-time oversight, while automated monthly, quarterly, and annual reporting reduces administrative burden and audit stress. Results show Cumulus reduces intake-to-service timelines by 40% or more, improves data accuracy and compliance, and makes communication between hub and spokes easier and more efficient.
Our VDC program provides essential support for our deserving veterans who are at risk of nursing home placement. We’re growing rapidly because the need is so great. Streamlining our VDC operations has become a critical priority. Cumulus will maximize efficiency, streamline workflows, reduce manual tasks and help us improve outcomes for our veterans.
–Madeline Randall Walker, SMPDD Senior Services Division Director
The Senior Services division of SMPDD serves as the public advocate for the development and implementation of comprehensive and coordinated home and community-based care systems responsive to the current needs and future growth of the aging population.
The Cumulus team is excited to welcome the SMPDD VDC super hub to our growing Cumulus VDC user group. Helping these programs run more efficiently means more veterans get the care and independence they deserve.
–Tom Laba, Cumulus President
About Cumulus
Cumulus is a cloud-based collaboration hub that optimizes economic and health outcomes, connects medical care and social care teams, enables secure information sharing, automates workflows, and maximizes efficiency. Cumulus empowers organizations and their partners to reduce costs, conduct client screenings, make closed-loop referrals, and track outcomes, all while improving the delivery of care and services.