In 2025, a growing number of health and social care organizations selected Cumulus as their strategic technology platform, not in response to a single moment or challenge, but as a deliberate investment in long-term capability, flexibility, and sustainability.
Organizations including Trellis (Minnesota), Aging Ahead (Missouri), and the Center for Independence (Colorado) joined a growing list of Cumulus customers announced throughout the year. Together with previously announced customers, these organizations reflect a broad and expanding set of use cases across Dementia Navigation, Friendly Companion programs, Veteran Directed Care, Community Care Hubs, and other community-based and consumer-directed services.
While these programs differ in scope and structure, each organization shared a common priority: adopting a platform that could adapt as programs evolve, support complex real-world workflows, and deliver measurable value without imposing unnecessary cost or administrative overhead. Adoption of Cumulus to support Community Care Hubs and Veteran Directed Care programs continues to expand nationwide as organizations seek scalable, program-aware infrastructure.
Cumulus provides a configurable foundation that allows organizations to streamline operations, improve visibility, and scale services over time. Rather than forcing programs into rigid system models, Cumulus is designed to flex around existing rules, funding structures, and local practices, enabling organizations to respond confidently to new requirements, opportunities, and policy changes as they emerge.
A consistent differentiator for Cumulus customers is speed to value. Organizations routinely go live in less than 90 days, allowing teams to realize operational benefits quickly and with minimal disruption. This accelerated time-to-launch translates into strong return on investment by reducing implementation costs, limiting staff burden, and enabling programs to begin delivering value sooner.
Organizations are increasingly focused on building durable infrastructure that will serve them well over time. Cumulus is designed to be the platform organizations can rely on, regardless of what comes next, without overextending budgets or staff.
–John Byer, Cumulus CEO
These 2025 engagements reinforce Cumulus’ role as a trusted technology partner for community-based organizations delivering social care, consumer-directed services, dementia navigation, and volunteer-driven programs. By combining configurability, operational rigor, and a pragmatic cost model, Cumulus helps organizations position themselves for success today and in the years ahead.
Cumulus continues to work alongside its partners to support implementation, optimization, and expansion as programs grow and priorities change.